What is ViettelPay? Instructions for registering and using ViettelPay in the most detail


What is ViettelPay?

According to Viettel Group, then ViettelPay is an electronic payment ecosystem, also known as digital banking developed by Viettel, in which the main product is a mobile payment application that can be used on all types of phones, including mobile phones. universal mobile phone and smart mobile phones, helping subscribers when registering the service can make recharging, transferring money, paying utility bills, booking air tickets ... quickly and conveniently , easy, saves time, costs.


Although Viettel calls it a digital bank, it is more like an electronic wallet in many ways. The advantage of ViettelPay is that it has a network of transaction points covering the whole country, including the countryside. You can receive cash from someone sent to you within 24 hours and support up to 20 million when using ViettelPay.

Main features and functions of Viettel Pay

ViettelPay is a mobile payment application that provides a variety of diversified utilities to help people meet all payment needs in life and business of users. Here are the main features and functions of Viettel Pay application:

- Telecommunications payment: Telephone, internet, television.
- Buy goods and services quickly via QR code.
- Secure cash transfer 24/7.
- Payment of electricity in 63 provinces / cities, water in 8 provinces / cities.
- Payment of finance, insurance, education (Home Credit, FE Credit, Doctor Dong, Maritime Bank ...).
- Booking more than 8.000 domestic hotels and 1 million international hotels.
- Booking air tickets, bus tickets right on the app.
- Buy game cards, buy apps quickly.

Instructions on how to register Viettel Pay

To be able to use the features and utilities of ViettelPay application, you only need to register to install this application for mobile phones according to the instructions below:

Step 1: Download the app at the link https://viettelpay.vn/#tai-ung-dung-hide or call * 998 # to listen and follow the instructions (for Viettel subscribers).

Step 2: Select the operating system that is right for you and Click the Download button.


Step 3: You select the Register and enter your phone number and your full name in the registration box below. Next, enter your Viettel Pay account password.


Step 4: The system will send an OTP code, enter it exactly and click Authenticate, you will register Viettel Pay account successfully.


Instructions on how to use, recharge, withdraw money at ViettelPay

You can use the Viettel Pay application to recharge your mobile phone account, withdraw money, transfer money between ViettelPay accounts, pay Viettel telecom charges, Viettel telecom charges, pay electricity and water bills. No need to go to the counter.

Instruction to top up Viettel Viettel

You can top up Viettel Pay from your bank account or deposit cash from more than 30.000 transaction points of Viettel nationwide.

Option 1: Deposit money from a bank account

Viettel Pay allows you to top up from ATM cards of 33 domestic banks, but on the condition that your bank account must register for payment services via Internet banking.

You choose the sign icon "+" at the top to access Viettel Pay recharge interface. Here, enter the amount you want to deposit and select the bank and click Continue to confirm the transaction.


Next, you enter the card information including card number, full name of the cardholder and the effective date and click Continue, then enter the verification code sent to the phone message.

Method 2: Deposit cash

If your bank account is not registered for Internet banking, you can choose a cash deposit option. Currently, Viettel Pay has more than 30.000 stores supporting cash to Viettel Pay accounts nationwide, click on the Menu icon in the upper left corner and select Find a place.


Select the item Look up transaction points, transfer Viettel and enter recharge points / stores and choose directions. Viettel Pay will show you the way to the store. After finding the store, go there and ask a staff of Viettel Pay for cash recharge support.


Recharge phone from Viettel Pay

To top up your phone via Viettel Pay, select Recharge phone at the main interface of the application. Then, in turn, select the network operator and choose the face value to be loaded into Viettel Pay and click Pay and enter the scratch card code is Done.


Pay online transactions with Viettel Pay

You select the Payment icon on the Homepage à Select Start to use à Point the camera at the store's QR code / Invoice à Enter the amount and content of payment, press "Pay" à Confirm à Enter a translation password ViettelPay service to complete the payment.

Instruction to transfer money by ViettelPay


ViettelPay can help you to transfer money extremely diverse with 4 ways: Transfer money to phone number, transfer money to account number, transfer money to card number, transfer cash.

Transfer money to phone number:

Select the Money transfer icon to enter the phone number and enter the phone number you want to transfer money to (the receiving phone must use ViettelPay) and select the recipient's receiving account à Enter the amount to be transferred and the content to be transferred à press Make a transaction and confirm payment information, enter your password and verification code to complete.

Transfer money to account number:

Select the Money transfer icon to the account number and select the bank you want to transfer to, enter the account number, the amount and content of the transfer, confirm the transfer information and enter the password and OTP verification code.

Transfer money to card number:

Select the icon Transfer to card number enter the card number, amount into the content transfer à confirm payment information and enter the password and verification code to finish.

Cash transfer:

Select the Cash transfer icon and enter the recipient's information, choose the method of receiving money and enter the recipient's address and confirm the payment information, enter the password and verification code.

Does ViettelPay have any packages?

Package 1 (free of charge for maintenance):

  • A basic service package for beginners who register on the phone and have not updated personal information (ID, address, ...).
  • Basic utilities of the package: pay for service fee, buy scratch card, ...; Do not allow customers to transfer money. To use more utilities, you can upgrade to package 2 or 3.
  • Minimum limit: VND 10.000 / transaction.
  • Maximum limit: 5.000.000 VND / transaction.
  • Maximum limit / day: 5.000.000 VND / day.

Package 2 (Upgrade from pack 1 - free maintenance):

  • A package for customers who have registered information (CMT, address, ...) on ViettelPay application.
  • Utilities of the package: pay for service fee, buy scratch card, transfer money ...; To use more utilities, you can upgrade to package 3.
  • Minimum limit: VND 10.000 / transaction.
  • Maximum limit: 10.000.000 VND / transaction.
  • Maximum limit / day: 20.000.000 VND / day.

Package 3 (Upgrade from package 1 or 2, maintenance fee of VND 11.000 / month):

  • This is a package for customers who have registered information at Viettel transaction points, allowing subscribers to pay service fees, buy scratch cards, transfer money, pay QR Code ...
  • Minimum limit: VND 10.000 / transaction.
  • Maximum limit: 20.000.000 VND / transaction.
  • Maximum limit / day: 50.000.000 VND / day.

Details of the fee for ViettelPay's services (applicable from April 21, 04 - December 2018, 31)

No.Function nameCharges
Deposit cash+ Free the first 2 transactions / month.

+ From the 3rd transaction, cash deposit service fee will apply.

Deposit money from domestic ATM cards+ Free (from February 11 to December 02, 31)

+ From December 31, 12: 2018% of the value of Education + VND 1,1

2Withdrawal+ Free the first 2 transactions / month.

+ From the 3rd transaction, cash deposit service fee will apply.

3Transfer money between ViettelPay accountsFree
4Transfer money to accounts other than ViettelPayFree
5Cash transferAccording to the fee schedule of cash transfer service
6Payment of Viettel telecommunications chargesDiscount:

+ Pay for yourself: 6%

+ Payment to others: 4%

7Pay off-line telecommunications chargesDiscount: 4%
8Buy Viettel scratch cards, foreign networksDiscount: 4%
9Query, look upFree
10Paying electricity, water billsFree
11Buy Game / Insurance / Installment ...Free
12Cancel the service with all accountsFree

Detailed information on cash transfer fee:

Transfer money received at counter:


Transfer money received at home:

Fee for money transfer received at home = Fee for money transfer received at the counter + Additional fee

In which: Additional charge is calculated based on the form of transfer (fast, usually) and the address to receive money:


- Type-1 geographical areas - convenient areas, including: Wards of District / City / Town, Town directly under District.

- Type 2 area - Standard area, including: Communes of District / City / Town, Plains and Midlands.

- Type 3 geographical areas - difficult areas, including: Communes in high mountainous areas, rivers, islands


Above is the article “What is ViettelPay? Instructions for registering and using ViettelPay in the most detail ” of the Virtual Money Blog, hopefully through the article you can easier to register, use deposit and withdrawal at ViettelPay account.

If you have difficulty in installing, logging in, using ViettelPay then leave a comment below Virtual money blog Okay, we will answer you as soon as possible. And do not forget to give yourself a Like, Share and rate 5 stars below. Good luck.

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  1. I do not believe in Viettel pay service. Because the system is too bad.
    1. On August 31st, when I withdraw money at the counter, I have to wait more than 8 minutes after the staff at the counter calls the 30 switchboard for the money receipt code.
    2. At 9:56'18 "I transferred money from viettel pay to a BIDV tk to handle the work. But the system reported on my mobile phone that the transaction failed, but I still charged money on my viettel pay account. Immediately I called the switchboard 18009000 to meet directly with a consultant and manager, they also verified on the system that the transaction failed. So I requested a refund back to my viettel pay account. (The manager recorded my complaint) I switched to another service to continue my work. However, after the 3rd day, a Viettel pay staff called me and the transfer was successful. So Viettel pay is deliberately implemented when the customer has no more needs.


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